Shipping policy
Where we ship: United States only, for now.
Processing: Orders are processed within 1–2 business days.
Delivery: 5–11 business days after dispatch. Our items ship directly from our manufacturing partner, which is how the price stays where it is. It also means delivery is slower than a domestic warehouse — we would rather say that plainly than surprise you at checkout.
Tracking: You will receive a tracking number by email when your order ships. If tracking has not moved in 7 days, email our contact page — we will chase it or replace the order.
Late or missing: If your order has not arrived 20 business days after dispatch, we treat it as lost and will refund or resend at your choice. You do not need to prove anything.
Customs and duties: Included. There is nothing to pay on delivery.