Refund policy

30-day returns, and we pay attention to the awkward cases.

If it arrives damaged, arrives wrong, or does not arrive at all, email our contact page with your order number and we will refund or replace it. No return shipping, no photographs required for a damaged item, no argument. It costs us less to make this right than to debate it, and we would rather you buy from us again.

If you simply do not like it, you have 30 days from delivery. Email us and we will send return instructions. The item needs to come back unused; return postage is yours unless the item was faulty or we sent the wrong thing. Refunds go to the original payment method within 5 business days of the item arriving back with us.

Cancelled before it ships? Full refund, no questions. Email within 24 hours of ordering and we will usually catch it before dispatch.

We do not restock-fee anything. If you are unhappy enough to send it back, charging you for the privilege is not a business we want to run.